If you want to give your ResellerClub store a professional look, changing your PartnerSite URL is a smart move. Whether you’re rebranding or want to connect your store to your main domain, the process is quick and simple.
In this guide, we’ll show you step-by-step how to change URL in PartnerSite through your Reseller Control Panel.
By following these easy instructions, you can change PartnerSite URL to your own domain or subdomain and create a seamless shopping experience for your customers.
Browse Premium PartnerSite Themes.
How to Change URL of PartnerSite?
Follow these simple steps to update your PartnerSite URL through your ResellerClub control panel. These steps are based on the official instructions shared by ResellerClub.
Step 1: Log in to Your Reseller Control Panel
Start by logging into your ResellerClub Control Panel. Once logged in, go to the Settings section from the top menu and select Branding Settings.
Here you’ll find options to manage your PartnerSite — your reseller storefront provided by ResellerClub.
Step 2: Access the PartnerSite Settings
Inside the Branding Settings page, look for the PartnerSite Settings option. This section contains your current PartnerSite URL and the field where you can add your custom URL or domain.
You’ll likely see your default PartnerSite URL (something like yourcompany.myorderbox.com). This is the address currently linked to your reseller storefront.
Step 3: Decide on a Custom Domain or Subdomain
Before making changes, decide whether you want to connect a custom domain (like www.yourstore.com) or a subdomain (like shop.yourdomain.com).
- A custom domain gives a fully branded experience.
- A subdomain is simpler and keeps your primary domain connected to your hosting or main site.
- Once decided, enter this domain/subdomain in the PartnerSite URL field.
Step 4: Update DNS Settings for the New URL
Now, you need to point your custom domain or subdomain to ResellerClub’s PartnerSite server.
To do this, log in to your domain’s DNS management panel and add the following CNAME record:
| Record Type | Host / Name | Points To |
| CNAME | (subdomain name) | partnersite.resellerclub.com |
Example:
If you’re using store.yourdomain.com, create a CNAME record with:
- Host: store
- Points To: partnersite.resellerclub.com
Save the changes and wait for the DNS to propagate, which can take up to a few hours.
Step 5: Save the New URL in the Control Panel
- Go back to your PartnerSite Settings page in the Reseller Control Panel.
- Enter your new custom domain/subdomain and click on Update URL or Save Changes.
ResellerClub will automatically verify the CNAME setup in the background. If everything is correct, your new URL will be activated successfully.
Step 6: Wait for DNS Propagation
After saving the settings, it might take a few hours for your new URL to start working properly.
During this time, some users might still see the old PartnerSite link until global DNS propagation completes. You can check DNS status using tools like dnschecker.org.
Step 7: Verify the New PartnerSite URL
Once propagation is complete, open your browser and visit the new PartnerSite URL you added.
Make sure the site loads correctly and that all your product pages, checkout, and login links are working fine. If you face issues, clear your browser cache or check if the DNS record is properly configured.
Step 8: Update Branding and Links (Optional but Important)
After changing the URL, update it wherever necessary — such as in your:
- Client communication emails
- Website footer and navigation menus
- Social media pages and advertisements
- Billing system (like WHMCS, if integrated)
This ensures customers always reach your new branded PartnerSite without confusion.
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Why Change PartnerSite URL?
Changing your PartnerSite URL offers several benefits for your business:
1. Build a Stronger Brand Identity
A custom PartnerSite URL helps you present your business as a unique brand. Instead of showing a generic URL like yourcompany.myorderbox.com, using your own domain (e.g., store.yourdomain.com) creates a professional and trustworthy impression.
2. Create a Seamless User Experience
When your PartnerSite URL matches your main website domain, customers experience smooth navigation. It feels like they are staying within your brand ecosystem rather than moving to a different platform.
3. Improve Customer Trust and Credibility
Branded URLs look more reliable to customers, especially during payment or checkout. It reassures them that they’re on an authentic website associated with your business.
4. Boost SEO and Online Visibility
Having your own domain or subdomain indexed by search engines can improve discoverability and brand recognition. This helps in driving more organic traffic to your hosting or domain store.
5. Simplify Marketing and Communication
A shorter, branded URL is easier to share in marketing materials, social media, or customer emails. It also makes it more memorable for your clients.
6. Enable SSL and Secure HTTPS Setup
Changing your PartnerSite URL allows you to install an SSL certificate easily, ensuring data security and enhancing trust with the “HTTPS” prefix on your site.
7. Better Integration With Main Website or WHMCS
Using your own domain makes it easier to integrate PartnerSite with your main business website or WHMCS system for a unified customer journey.
Also Check: How to Change URL of SuperSite 2
Prerequisites Before Changing PartnerSite URL
Before you change your PartnerSite URL, make sure you have everything ready to avoid errors or downtime. Here’s a checklist to go through:
1. Access to Your Reseller Control Panel: You must have active login credentials for your ResellerClub Control Panel to update the PartnerSite settings.
2. A Registered Domain or Subdomain: Decide on the custom domain (e.g., www.yourstore.com) or subdomain (e.g., shop.yourdomain.com) you want to link to your PartnerSite. Ensure it’s already registered and active.
3. DNS Management Access: You’ll need access to the DNS panel where your domain is managed (ResellerClub, GoDaddy, Cloudflare, etc.) to create or edit the required CNAME record.
4. Correct CNAME Record Details: Be ready to add a CNAME record that points your chosen subdomain to partnersite.resellerclub.com. Without this, your custom URL won’t connect properly.
5. SSL Certificate (Optional but Recommended): If you want your PartnerSite to open with HTTPS, get an SSL certificate for your custom domain or enable SSL via Cloudflare or your hosting provider.
6. Propagation Time Awareness: Understand that DNS changes can take up to 2–4 hours (sometimes 24 hours) to reflect globally. Plan your change during low-traffic hours if possible.
7. Updated Branding Information: Keep your logo, favicon, and contact info ready in case you want to refresh your PartnerSite branding after changing the URL.
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Best Practices After Changing URL of PartnerSite
1. Update All External Links and Marketing Materials
After changing the URL, make sure to replace the old PartnerSite link everywhere — including your main website, email signatures, social media bios, marketing banners, and paid ads. This ensures customers always land on your new branded URL without confusion or broken links.
2. Set Up SSL for a Secure Connection
Enable HTTPS on your custom domain to protect customer data and boost trust. You can install an SSL certificate from your hosting provider or use Cloudflare’s free SSL option. A secure PartnerSite also performs better in search rankings and improves customer confidence during checkout.
3. Verify Functionality Across Devices and Browsers
Test your new PartnerSite URL on different devices and browsers to make sure all pages, product links, and payment gateways work perfectly. Clear cache or cookies if any old data loads, and check for any broken redirects or missing images.
4. Reconnect Tracking and Analytics Tools
If you use Google Analytics, Tag Manager, or Facebook Pixel, update your domain settings in those tools. This ensures you continue tracking visitor data, conversions, and user behavior correctly on your new URL.
Learn how to integrate WHMCS and Google Analytics.
5. Inform Your Customers About the Change
Send a short announcement email or add a website banner informing customers about your new URL. This builds transparency and prevents confusion for returning visitors who may have bookmarked your old PartnerSite link.
FAQs About Changing PartnerSite URL
Yes, you can, but it’s usually better to use a subdomain like store.yourdomain.com to keep your main website and PartnerSite separate while maintaining consistent branding.
Typically, DNS propagation takes between 2 to 4 hours, but in some cases, it can take up to 24 hours for all networks worldwide to recognize the change.
No, PartnerSite is hosted by ResellerClub, so you don’t need a separate hosting plan. You only need to point your domain or subdomain using a CNAME record.
No, your store’s data, orders, and customer accounts remain safe. The only change is the URL through which users access your storefront.
Yes, you can update it again later, but frequent changes are not recommended as it may affect brand consistency and confuse customers.
If your DNS record is incorrect, the new URL won’t load your PartnerSite. You’ll likely see an error like “Site can’t be reached.” Double-check the CNAME points to partnersite.resellerclub.com.
Yes. You can use Cloudflare for added security, SSL, and faster loading times. Just make sure to properly set the CNAME record under Cloudflare’s DNS tab.
If your old PartnerSite link was already indexed, there might be a temporary fluctuation. However, using your own branded domain helps with long-term SEO and credibility.
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