If you’re using ResellerClub’s SuperSite 2 for your online store, updating its URL is an easy way to give your business a more professional look. Whether you’ve rebranded or want to connect your store to your main website, the process takes only a few minutes.
In this guide, we’ll explain step-by-step how to change SuperSite 2 URL using your Reseller Control Panel.
By following these simple instructions, you can change URL of SuperSite 2 to your own domain or subdomain and offer customers a smooth, branded experience while browsing your storefront.
Browse Premium SuperSite 2 Themes.
How to Change URL of SuperSite 2?
Follow these easy steps to change your SuperSite 2 URL using your ResellerClub Control Panel. These steps are based on the official ResellerClub Knowledge Base instructions:
Step 1: Log in to Your Reseller Control Panel
- Start by visiting https://manage.resellerclub.com and logging in with your credentials.
- Once inside your dashboard, navigate to the Settings tab and click on Branding Settings. This is where you can manage your SuperSite 2, PartnerSite, and other storefront branding options.
Step 2: Open SuperSite 2 Settings
- Within the Branding Settings section, click on SuperSite 2 Settings.
- Here, you’ll find your current default SuperSite 2 URL (something like yourbusiness.myorderbox.com). This is the existing URL linked to your ResellerClub storefront.
Step 3: Choose a Custom Domain or Subdomain
Before making changes, decide whether you want to use a custom domain (like www.yourstore.com) or a subdomain (like shop.yourdomain.com).
- A custom domain gives your SuperSite 2 a standalone branded presence.
- A subdomain keeps it connected with your main business website.
Enter this new domain or subdomain in the URL field on the SuperSite 2 Settings page.
Step 4: Add the Required DNS Record
Now, open the DNS management panel for your domain (for example, ResellerClub, GoDaddy, or Cloudflare).
Add a CNAME record that points your chosen domain/subdomain to ResellerClub’s SuperSite 2 server.
| Record Type | Host / Name | Points To |
| CNAME | (subdomain name) | supersite2.resellerclub.com |
Example:
If your new URL is store.yourdomain.com, create a record as follows:
- Host: store
- Points to: supersite2.resellerclub.com
Save the changes after adding the record.
Step 5: Save and Update in the Control Panel
- Go back to your Reseller Control Panel and enter your new URL in the SuperSite 2 settings field.
- Click Update URL or Save Changes to confirm the update.
The system will automatically check your DNS setup and activate the new URL once it’s properly configured.
Step 6: Wait for DNS Propagation
After saving the changes, allow a few hours for DNS propagation. It usually takes 2–4 hours, but in some cases, it can take up to 24 hours. During this time, both your old and new URLs might temporarily work.
Step 7: Verify the New URL
Once propagation is complete, open your browser and visit your new SuperSite 2 URL.
Check that the site loads properly and all pages, including product listings, cart, and login sections, are functioning without errors.
Step 8: Enable HTTPS (Optional but Recommended)
To secure your SuperSite 2 with HTTPS, install an SSL certificate for your domain or enable free SSL through Cloudflare. A secure connection builds customer trust and improves your site’s ranking.
Step 9: Update All Links and Marketing Material
After the change, update your new SuperSite 2 URL everywhere it’s used — including email templates, advertisements, and social media profiles. This helps ensure a consistent and professional brand experience.
Explore Our Themes:
Why Change SuperSite 2 URL?
Changing your SuperSite 2 URL is one of the simplest ways to strengthen your online brand and improve customer experience:
1. Build a Consistent Brand Identity: Using your own domain or subdomain (like store.yourdomain.com) gives your business a professional and cohesive look. It ensures that customers recognize your brand instead of a default ResellerClub URL.
2. Improve Customer Trust and Credibility: When customers see a familiar, branded domain, they feel more confident making purchases or sharing information. A custom URL helps build trust during checkout and communication.
3. Enhance SEO and Online Visibility: Search engines favor unique, branded domains. Changing your SuperSite 2 URL to your own domain helps in better indexing and long-term SEO benefits for your online store.
4. Simplify Marketing and Sharing: A shorter, branded URL is easier to promote in advertisements, social media posts, and client communications. It’s also more memorable for your audience.
5. Enable Secure HTTPS Setup: By switching to a custom domain, you can install an SSL certificate and activate HTTPS, which enhances security and reassures customers that your store is safe to browse and transact.
6. Seamless Integration With Your Main Website: A custom SuperSite 2 URL allows smoother integration with your main business website or WHMCS system, giving your customers a unified experience under one brand.
Prerequisites Before Changing URL of SuperSite 2
Before you change your SuperSite 2 URL, make sure you have everything ready to avoid errors or downtime:
Access to Your Reseller Control Panel
You’ll need active login credentials for your ResellerClub Control Panel to access Branding Settings → SuperSite 2 Settings and make the required updates.
A Registered Domain or Subdomain
Decide the exact domain or subdomain you want to use — for example, www.yourstore.com or shop.yourdomain.com. Ensure it’s already registered and active.
DNS Management Access
You must have access to the DNS zone of your domain (through ResellerClub, GoDaddy, Cloudflare, or another provider) so you can add or modify a CNAME record.
Correct CNAME Record Details
Be ready to create a CNAME record that points your subdomain to supersite2.resellerclub.com. This connects your new URL to ResellerClub’s SuperSite 2 server.
SSL Certificate
If you plan to use HTTPS, get an SSL certificate for your custom domain or activate SSL through Cloudflare. A secure SuperSite improves customer trust and SEO.
Allow Time for DNS Propagation
After making DNS changes, understand that it can take 2–4 hours (sometimes up to 24 hours) for updates to reflect globally. Plan your changes accordingly.
Updated Branding Information
Keep your logo, favicon, and contact details ready. After updating the URL, you may want to refresh your SuperSite branding for a more professional look.
Suggested Posts for You:
Best Web Hosting Billing Software
Common Issues & Fixes After Changing SuperSite 2 URL
| Issue | Possible Cause | Solution / Fix |
| New URL not loading | DNS changes not yet propagated or incorrect CNAME record | Wait 2–4 hours for DNS propagation. Verify the CNAME record points to supersite2.resellerclub.com. Use dnschecker.org to confirm. |
| Site shows “This site can’t be reached” error | Domain not correctly linked or record not saved properly | Double-check your DNS settings and ensure the subdomain or domain name is entered exactly as added in ResellerClub panel. |
| SSL certificate not working | SSL not configured for the new domain | Install or enable an SSL certificate from your hosting provider or use Cloudflare’s free SSL option for secure HTTPS access. |
| Old SuperSite URL still appearing | Browser or DNS cache not cleared | Clear your browser cache or flush DNS. You can also use incognito/private mode to check the updated URL. |
| Website redirects incorrectly or shows default page | Misconfigured DNS or conflicting records | Remove any old A or CNAME records pointing to other IPs. Only keep one valid CNAME pointing to supersite2.resellerclub.com. |
| Pages not displaying properly after update | Mixed content (HTTP/HTTPS) or script paths not updated | Enable HTTPS properly and ensure all internal links and images use the new domain with HTTPS. |
| Analytics or tracking not working | Google Analytics or Tag Manager not updated with new URL | Update your analytics and tracking tools with the new SuperSite 2 domain to continue accurate tracking. |
Best Practices After Changing URL of SuperSite 2 in ResellerClub
Once you’ve successfully updated your SuperSite 2 URL, follow these best practices to ensure everything functions smoothly and your brand remains consistent.
1. Update All Links and References
After changing the URL, replace the old SuperSite 2 link everywhere it appears — including your main website, social media bios, email templates, online ads, and client communications. This helps customers access your new branded store without confusion.
2. Verify Site Functionality Across Devices
Test your new SuperSite 2 URL on multiple browsers and devices. Check that all pages, product listings, payment gateways, and login forms work properly. This ensures a seamless experience for visitors from any platform.
3. Enable SSL and Force HTTPS
Once the DNS change is active, enable an SSL certificate for your new domain. You can use Cloudflare or your hosting provider’s SSL feature. For extra security, force your SuperSite 2 to load via HTTPS so customers always browse on a secure connection.
4. Reconnect Google Tools and Tracking Codes
Update your Google Analytics, Tag Manager, and Search Console properties with the new SuperSite 2 URL. This helps maintain accurate performance tracking, visitor data, and search indexing.
Learn how to integrate WHMCS and Google Analytics.
5. Notify Customers About the New URL
If your store already has returning users, inform them through an email or homepage banner about the new website link. This builds trust, prevents confusion, and ensures a smooth transition to your updated SuperSite 2 domain.
Also Check: How to Change URL of PartnerSite
FAQs About Changing SuperSite 2 URL
Yes. You can connect a new domain name instead of a subdomain. Just make sure it’s registered, active, and its CNAME record points to supersite2.resellerclub.com.
No, hosting is not required. Your SuperSite 2 is hosted on ResellerClub’s servers. You only need DNS access to your domain to create the correct CNAME record.
No. Your products, pricing, and design remain unchanged. Only the storefront URL changes — your customers will still see the same website under the new address.
Yes. You can revert to the default URL anytime from the SuperSite 2 Settings page in your Reseller Control Panel by removing the custom domain entry.
It usually takes between 2–4 hours for DNS propagation, but in some cases, it may take up to 24 hours to reflect worldwide.
Yes. You can use any valid domain extension as long as you have DNS access to create a CNAME pointing to supersite2.resellerclub.com.
Read Next: